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1

How long should dinner take? Measuring expected meal duration for restaurant revenue management

Kimes, Sheryl E, Wirtz, Jochen, Noone, Breffni M

Journal:

Journal of Revenue and Pricing Management

Year:

2002

Language:

english

File:

PDF, 156 KB

english, 2002

2

Perceived fairness of revenue management in the US golf industry

S E Kimes,J Wirtz

Journal:

Journal of Revenue and Pricing Management

Year:

2003

Language:

english

File:

PDF, 176 KB

english, 2003

3

Revenue management: Resolving potential customer conflicts

Wirtz, Jochen, Kimes, Sheryl E, Theng, Jeannette Ho Pheng, Patterson, Paul

Journal:

Journal of Revenue and Pricing Management

Year:

2003

Language:

english

File:

PDF, 128 KB

english, 2003

4

Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability

Kimes, Sheryl E., Wirtz, Jochen

Journal:

Foundations and Trends® in Marketing

Year:

2015

Language:

english

File:

PDF, 618 KB

english, 2015

5

Revenue Management at Prego Italian Restaurant

Kimes, Sheryl E., Wirtz, Jochen

Journal:

Asian Case Research Journal

Year:

2003

Language:

english

File:

PDF, 304 KB

english, 2003

6

Perceived fairness of demand-based pricing for Restaurants

Sheryl E. Kimes, Jochen Wirtz

Journal:

The Cornell Hotel and Restaurant Administration Quarterly

Year:

2002

Language:

english

File:

PDF, 795 KB

english, 2002

7

Perceived service encounter pace and customer satisfaction

Noone, Breffni M., Kimes, Sheryl E., Mattila, Anna S., Wirtz, Jochen

Journal:

Journal of Service Management

Year:

2009

Language:

english

File:

PDF, 142 KB

english, 2009

8

Has Revenue Management become Acceptable?: Findings from an International Study on the Perceived Fairness of Rate Fences

Kimes, Sheryl E., Wirtz, Jochen

Journal:

Journal of Service Research

Year:

2003

Language:

english

File:

PDF, 101 KB

english, 2003

9

Perceived Fairness of Demand-Based Pricing for Restaurants

Kimes, Sheryl E., Wirtz, Jochen

Journal:

The Cornell Hotel and Restaurant Administration Quarterly

Year:

2002

Language:

english

File:

PDF, 409 KB

english, 2002

10

The Accra Beach Hotel: block booking of capacity during a peak period

Kimes, Sheryl E., Wirtz, Jochen

Journal:

Emerging Markets Case Studies Collection

Year:

2011

Language:

english

File:

PDF, 254 KB

english, 2011

11

The Effect of Perceived Control on Consumer Responses to Service Encounter Pace: A Revenue Management Perspective

Noone, B. M., Wirtz, J., Kimes, S. E.

Journal:

Cornell Hospitality Quarterly

Year:

2012

Language:

english

File:

PDF, 912 KB

english, 2012

12

The Moderating Role of Familiarity in Fairness Perceptions of Revenue Management Pricing

Wirtz, J., Kimes, S. E.

Journal:

Journal of Service Research

Year:

2007

Language:

english

File:

PDF, 97 KB

english, 2007

13

The Effect of Meal Pace on Customer Satisfaction

Noone, B. M., Kimes, S. E., Mattila, A. S., Wirtz, J.

Journal:

The Cornell Hotel and Restaurant Administration Quarterly

Year:

2007

Language:

english

File:

PDF, 152 KB

english, 2007

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